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Star Workplace Program

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Unlocking the value of your people to drive performance

Businesses can spend up to 65% of their expenses of wages. Yet, how they manage this can turn that expense into an asset and drive bottom line performance. 

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Understand how your business is performing.  We work with you to really understand what your organisation is experiencing and what matters most now and in the future.  We then assess your strategic level of engagement and company performance against a benchmark of 600 Australasian businesses to assist you to identify key areas for your business focus.

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We have identified the core employee and management culture drivers for Australasian businesses.  If you are going to improve your business performance you need to measure your culture against these Australasian benchmarks and ensure that you are in the high performing category.  Businesses don't make decisions, people do - and culture is core to people making better business decisions all of the time.

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Our anonymous Employee Surveys use research based and validated questioning to measure satisfaction in the workplace.  We produce results that managers and business owners can easily interpret and action, benchmarked to 600 Australasian businesses.

HR Framework

The HRF101 National Standard : Human Resource Framework identifies what Australasian businesses need to do to ensure the alignment and effectiveness of their HR processes with the needs of the business.  Assessing businesses against the HR Framework identifies process gaps that can be prioritised and fixed.

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Engagement and satisfaction are not enough. Competitive advantages come from aligning the activity of the employees with the strategy of the decision makers/business.  Use the metrics and benchmarking to align your people to your business performance and improve business profitability and/or growth.

It's not just about Employee Satisfaction.. That's only 25% of the challenge and opportunity!

Engagement and Alignment Is Core to Business Performance.

The STAR Workplace Program understands that measuring satisfaction of employees is only the tip of the iceberg when it comes to people performance; in fact, research from MITsloan Business School indicates that its only 25% of what really counts.

In addition to Employee satisfaction, the STAR Workplace Program measures four key drivers:

  • Employee Alignment

  • Employee Commitment

  • Employee Loyalty

  • Employee Performance


Benchmarking these key drivers against the Strategic Action Model™ and industry standards allows businesses to see the full picture of people performance and alignment within their business, and not just the tip of the iceberg!

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Strategic Action Model

Based on research conducted with over 5000 Austaliasian businesses, the Strategic Action Model identified that the correlation between the strategy of the business and the activity of the employees was core to business growth or sustainability.

Research has consistently found that over 50% of businesses have alignment rates below 67% and that only 22% of businesses align their business strategy with the everyday activities of their people. This means that half of the businesses in Australasia are potentially spending a third of their labour budget for a nil or negative return. By improving their alignment rates, it would flow directly to their bottom line.

Using the research model, the STAR Workplace Program identifies the level of alignment between business activity and strategy and highlights areas where improvements can be made which will directly impact business profitability and/or sustainability.


National Human Resources Framework

Businesses have financial plans, sales plans and marketing plans, governance plans and environmental plans, yet the greatest controllable expense a business has on their profit and loss statement is their wages bill. Why don't they have a HR Plan to maximise the outcomes and performance of this expense?

The National Standard HRF 101:2010 Human Resources Framework provides a simple and flexible HR Framework which is easily adopted or implemented. Every business needs to ensure that their HR systems, processes and methods are aligned and appropriate to the needs of their specific business (because you don't need a sledgehammer to break a peanut). The stronger the alignment between the human recourses framework and the business strategy, the greater the likelihood that business will see improvements in productivity, performance and profit.

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It's not just about Employee Satisfaction.. That's only 25% of the challenge and opportunity!

STAR Workplace Program is a business improvement and benchmarking tool which enables you to assess and measure your business and compare it to other Australian businesses. 

The Star Workplace Program is conducted over three easy steps:

  • Step 1. A two hour one on one discussion with our experience Star practitioner to understand what drives your business and measures the satisfaction of the key decision maker.

  • Step 2. 30 Statistically validated questions (and up to 10 custom questions) providing real data against key employee drivers. Confidential surveys completed anonymously either online or in person.


  • Step 3. Two hour presentation of the results with you and your leadership team, including a comprehensive management report, with all benchmark results.

What you get:
•     Feedback from employees
•     Comprehensive business review
•     A Detailed Management Report
•     Summary Dashboards
•     A Practical 12 Month Action Plan
•     12 month STAR Workplace Certificate
•     Use of the STAR Workplace Logo to share with staff and clients


Download White Paper - Employee Satisfaction Doesn't Mean Profit

HR Headquarters proudly supports the Starlight Children's Foundation by contributing a portion of the sale of each Star Workplace Program.

Funds raised will assist the Starlight Children's Foundation in brightening the lives of seriously ill and hospitalised children.

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Contact Us

To schedule a FREE consultation to discuss what current issues you are experiencing or to request a FREE business health check, complete the contact form and we will contact you to schedule a time that best suites you.

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Ballarat, VIC 3352

Email :

Tel : 0424 150 505

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